Exploring the antecedents of service quality in high-contact service industries

Research output: Unpublished conference presentation (presented paper, abstract, poster)Conference presentation (not published in journal/proceeding/book)Academic researchpeer-review

Original languageEnglish
Publication statusPublished - 2011
EventShanghai International Conference on Social Scienc -
Duration: 1 Jan 2011 → …

Conference

ConferenceShanghai International Conference on Social Scienc
Period1/01/11 → …

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