Exploring Situated Empathy through a Metaverse Campus

Ville Paananen, Sina Kiarostami, Lik Hang Lee, Aku Visuri, Saba Kheirinejad, Simo Hosio

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Virtual Reality (VR) is promising in communicating people's hardship experiences in simulated situations. This can help foster empathy among people. In this paper, we present a VR experience designed to showcase the hardship experiences of an international higher education community concerning their studies and lives in an unfamiliar neighborhood. We collected hardship stories and data from 40 members of the community through an online questionnaire. The questionnaire analysis led to understanding critical issues, such as social problems, language barriers, issues with bureaucracy, and racism. We then turned the issues into interactive stories in VR. We recruited 18 participants to experience the hardship stories through interactions with avatars in a VR version of the campus where the community is located. Our preliminary results from the questionnaires suggest that the participants' knowledge and tendency to willingness to discuss the hardships improved due to participating in the experience. Further, our semi-structured interviews reflect positively on the VR experience's memorability, the stories' plausibility and participants' increased situated empathy and awareness regarding the hardships of the local international community. This early exploration informs future studies focusing on situated empathy.

Original languageEnglish
Title of host publicationACADEMIC MINDTRICK 2023 - Proceedings of the 26th International Academic Mindtrek Conference
PublisherAssociation for Computing Machinery
Pages1-12
Number of pages12
ISBN (Electronic)9798400708749
DOIs
Publication statusPublished - Oct 2023
Event26th International Academic Mindtrek Conference, ACADEMIC MINDTRICK 2023 - Tampere, Finland
Duration: 3 Oct 20236 Oct 2023

Publication series

NameACM International Conference Proceeding Series

Conference

Conference26th International Academic Mindtrek Conference, ACADEMIC MINDTRICK 2023
Country/TerritoryFinland
CityTampere
Period3/10/236/10/23

Keywords

  • community engagement
  • empathy
  • social issues
  • virtual reality

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

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