Exploring Co-design in Tourism Experiences: A Systematic Literature Review.

As the competition in the tourism market intensifies, traditional sightseeing alone can no longer satisfy tourists' demands. They now attach more value to an all-around travel experience. However, the sustainable development of tourism destinations needs to focus more than just on tourists' experiences; it also needs to take into account the interests of local residents, tourism operators, destination managers, and local communities. As a result, the usage of co-design in tourism experience design is increasingly in the spotlight. However, a comprehensive understanding of its practice and research still needs to be deepened. This paper analyses and summarises research on co-design in the field of tourism experience design through a systematic literature review approach. The focus is on the existing literature on the different phases of codesign, as well as the stakeholders involved, methods and tools used. The research gap is also proposed based on the current state of research, and the ways to increase stakeholders' participation. This study provides a relatively comprehensive understanding of the application of co-design in the field of tourism experience design and provides a reference for future theoretical research.