Exploring achievement gamification on online medical quality based on machine learning and empirical analysis

Research output: Journal article publicationConference articleAcademic researchpeer-review

Abstract

How to improve online medical quality is an important challenge for practitioners of digital health platforms. Gamification creates new opportunities to deal with the problem persistent in online health services. To better understand the role of gamification in online health services context, this study intends to use the research method of machine learning and natural experiment to explore the impact of achievement gamification on online medical quality in online health services, as well as the moderating effects of doctors’ personality and image. Theoretically, this study will expand the application of game strategy in the field of healthcare, and make up for the deficiency of the effects of gamification on online medical quality. Practically, it provides guidance for promoting doctors' online participation behavior, improves the quality of online health services, and suggests ways for optimizing the rational allocation of online health resources.

Original languageEnglish
Pages (from-to)637-642
Number of pages6
JournalProceedings of the International Conference on Electronic Business (ICEB)
Volume22
Publication statusPublished - 2022
Event22nd International Conference on Electronic Business, ICEB 2022 - Virtual, Online, Thailand
Duration: 13 Oct 202217 Oct 2022

Keywords

  • achievement gamification
  • Digital health
  • machine learning
  • natural experiment
  • online medical quality

ASJC Scopus subject areas

  • General Business,Management and Accounting
  • General Computer Science

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