Exploratory study of understanding hotel employees' perception on work-life balance issues

Simon Chak keung Wong; Annie Ko

doi:10.1016/j.ijhm.2008.07.001

Exploratory study of understanding hotel employees' perception on work-life balance issues

Simon Chak keung Wong, Annie Ko

Research output: Journal article publication › Journal article › Academic research › peer-review

148 Citations (Scopus)

Abstract

This paper explores hotel employees' perception on work-life balance issues. In-depth interviews and self-administered questionnaires were used to collect the data. Factor analysis discovered seven factors: (1) enough time-off from work; (2) workplace support on work-life balance; (3) allegiance to work; (4) flexibility on work schedule; (5) life orientation; (6) voluntary reduction of contracted hours to cater for personal needs; and (7) upkeep the work and career-the determinants perceived by employees to attain "better" work-life balance in the dynamic hotel environment. Adopting an employee-centric and integrative approach are the critical success factors for implementation of a work-life balance program.

Original language	English
Pages (from-to)	195-203
Number of pages	9
Journal	International Journal of Hospitality Management
Volume	28
Issue number	2
DOIs	https://doi.org/10.1016/j.ijhm.2008.07.001
Publication status	Published - 1 Jun 2009

Keywords

Employee well-being
Hong Kong
Hotel industry
Work-life balance

ASJC Scopus subject areas

Tourism, Leisure and Hospitality Management
Strategy and Management

More information

10.1016/j.ijhm.2008.07.001

Cite this

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AB - This paper explores hotel employees' perception on work-life balance issues. In-depth interviews and self-administered questionnaires were used to collect the data. Factor analysis discovered seven factors: (1) enough time-off from work; (2) workplace support on work-life balance; (3) allegiance to work; (4) flexibility on work schedule; (5) life orientation; (6) voluntary reduction of contracted hours to cater for personal needs; and (7) upkeep the work and career-the determinants perceived by employees to attain "better" work-life balance in the dynamic hotel environment. Adopting an employee-centric and integrative approach are the critical success factors for implementation of a work-life balance program.

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ER -

Exploratory study of understanding hotel employees' perception on work-life balance issues

Abstract

Keywords

ASJC Scopus subject areas

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