Experiences sharing of implementing template-based electronic medical record system (TEMRS) in a Hong Kong medical organization

S. L. Ting, S. K. Kwok, Albert H.C. Tsang, Wing Bun Lee, K. F. Yee

Research output: Journal article publicationReview articleAcademic researchpeer-review

6 Citations (Scopus)


This paper aims to investigate the efficacy and feasibility of Template-based Electronic Medical Record System (TEMRS) and factors for its successful implementation. A TEMRS was designed and implemented in one core clinic of a Hong Kong professional multi-disciplinary medical services provider with four core clinics located in different parts of Hong Kong. Eight doctors participated in the study. Surveys and interviews were conducted to acquire the users' feedback and satisfaction level. The design, development, and the factors related to the success of the implementation of TEMRS were analyzed. In the study period, 3,032 cases were collected. The most encountered diagnosis were upper respiratory tract infection (50.59%), gastroenteritis (10.19%), dermatitis (5.87%), dyspepsia (5.28%) and rhinitis (4.82%). The system gained an overall satisfaction by the users and the most satisfied areas were rapid retrieving the necessary information of patient (75%) and fasten the diagnostic selection (75%). TEMRS is an enabling system which can reduce the user resistance in new technology with its flexibility. The consideration of cost, security, human, technical, data migration and standardization issues are essential in the implementation of the TEMRS and further research should be conducted to expand the TEMRS's implementation in health care system.
Original languageEnglish
Pages (from-to)1605-1615
Number of pages11
JournalJournal of Medical Systems
Issue number6
Publication statusPublished - 1 Dec 2011


  • Electronic medical record system (EMRS)
  • Implementation
  • Lessons learnt
  • Template

ASJC Scopus subject areas

  • Medicine (miscellaneous)
  • Information Systems
  • Health Informatics
  • Health Information Management


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