Evaluation of knowledge management performance: An organic approach

Le Chen; Sik Wah Fong

doi:10.1016/j.im.2015.01.005

Evaluation of knowledge management performance: An organic approach

Le Chen
, Sik Wah Fong

Research output: Journal article publication › Journal article › Academic research › peer-review

89 Citations (Scopus)

Abstract

Knowledge management (KM) strategy is the planned or actual coordination of a firm's major goals and learning, in time, that continually co-align its knowledge-based resources with the environment. This study combined a survey study and system dynamics (SD) simulation to demonstrate an organic KM performance evaluation approach. The survey study was conducted based on a sample of 143 construction contractors, and used structural equation modeling (SEM) techniques to develop a KM performance index for reviewing the key elements that underpin KM strategy. The SD simulation predicted the development of KM strategy configurations and the evolution of KM performance over time.

Original language	English
Pages (from-to)	431-453
Number of pages	23
Journal	Information and Management
Volume	52
Issue number	4
DOIs	https://doi.org/10.1016/j.im.2015.01.005
Publication status	Published - 17 May 2015

Keywords

Governance mechanisms
Knowledge management
Knowledge management capability
Knowledge management strategy
Learning routines
Performance evaluation
System dynamics analysis

ASJC Scopus subject areas

Management Information Systems
Information Systems
Information Systems and Management

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10.1016/j.im.2015.01.005

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KW - Learning routines

KW - Performance evaluation

KW - System dynamics analysis

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ER -

Evaluation of knowledge management performance: An organic approach

Abstract

Keywords

ASJC Scopus subject areas

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