Evaluation of knowledge management performance: An organic approach

Le Chen, Sik Wah Fong

Research output: Journal article publicationJournal articleAcademic researchpeer-review

58 Citations (Scopus)

Abstract

Knowledge management (KM) strategy is the planned or actual coordination of a firm's major goals and learning, in time, that continually co-align its knowledge-based resources with the environment. This study combined a survey study and system dynamics (SD) simulation to demonstrate an organic KM performance evaluation approach. The survey study was conducted based on a sample of 143 construction contractors, and used structural equation modeling (SEM) techniques to develop a KM performance index for reviewing the key elements that underpin KM strategy. The SD simulation predicted the development of KM strategy configurations and the evolution of KM performance over time.
Original languageEnglish
Pages (from-to)431-453
Number of pages23
JournalInformation and Management
Volume52
Issue number4
DOIs
Publication statusPublished - 17 May 2015

Keywords

  • Governance mechanisms
  • Knowledge management
  • Knowledge management capability
  • Knowledge management strategy
  • Learning routines
  • Performance evaluation
  • System dynamics analysis

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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