Evaluating key logistics service capabilities for Taiwanese liner shipping firms

Ching Chiao Yang; Peter B. Marlow; Chin-shan Lu

Evaluating key logistics service capabilities for Taiwanese liner shipping firms

Ching Chiao Yang
, Peter B. Marlow
, Chin-shan Lu

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

Abstract

This study empirically evaluates crucial logistics service resources and logistics service capabilities and their effects on Taiwanese liner shipping firms' performance. Based on factor analysis, three logistics service resources were identified: network resource, information equipment resource, and corporate image; whereas four logistics service capabilities were identified: value-added service, service reliability, relationship building, and information integration and flexibility capabilities. Results of regression analysis indicated that logistics service resource has a positive effect on logistics service capabilities and firm performance. The results also revealed that logistics service capability has a positive effect on firm performance. Theoretical and managerial implications of the research findings for liner shipping firms are discussed.

Original language	English
Title of host publication	Proceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs
Subtitle of host publication	Trends and Future Development
Pages	122-136
Number of pages	15
Publication status	Published - 1 Dec 2008
Externally published	Yes
Event	International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development - Hong Kong, Hong Kong Duration: 25 May 2008 → 28 May 2008

Conference

Conference	International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development
Country/Territory	Hong Kong
City	Hong Kong
Period	25/05/08 → 28/05/08

Keywords

Liner shipping firms
Logistics service capability
Resource-based view

ASJC Scopus subject areas

Control and Systems Engineering
Electrical and Electronic Engineering
Mechanical Engineering
Transportation

Cite this

@inproceedings{2b47380917164f0abe19f4ac282ef8bb,

title = "Evaluating key logistics service capabilities for Taiwanese liner shipping firms",

abstract = "This study empirically evaluates crucial logistics service resources and logistics service capabilities and their effects on Taiwanese liner shipping firms' performance. Based on factor analysis, three logistics service resources were identified: network resource, information equipment resource, and corporate image; whereas four logistics service capabilities were identified: value-added service, service reliability, relationship building, and information integration and flexibility capabilities. Results of regression analysis indicated that logistics service resource has a positive effect on logistics service capabilities and firm performance. The results also revealed that logistics service capability has a positive effect on firm performance. Theoretical and managerial implications of the research findings for liner shipping firms are discussed.",

keywords = "Liner shipping firms, Logistics service capability, Resource-based view",

author = "Yang, \{Ching Chiao\} and Marlow, \{Peter B.\} and Chin-shan Lu",

year = "2008",

month = dec,

day = "1",

language = "English",

isbn = "9789623676328",

pages = "122--136",

booktitle = "Proceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs",

note = "International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development ; Conference date: 25-05-2008 Through 28-05-2008",

}

Yang, CC, Marlow, PB & Lu, C 2008, Evaluating key logistics service capabilities for Taiwanese liner shipping firms. in Proceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development. pp. 122-136, International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development, Hong Kong, Hong Kong, 25/05/08.

Evaluating key logistics service capabilities for Taiwanese liner shipping firms. / Yang, Ching Chiao; Marlow, Peter B.; Lu, Chin-shan.
Proceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development. 2008. p. 122-136.

Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review

TY - GEN

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AU - Yang, Ching Chiao

AU - Marlow, Peter B.

AU - Lu, Chin-shan

PY - 2008/12/1

Y1 - 2008/12/1

N2 - This study empirically evaluates crucial logistics service resources and logistics service capabilities and their effects on Taiwanese liner shipping firms' performance. Based on factor analysis, three logistics service resources were identified: network resource, information equipment resource, and corporate image; whereas four logistics service capabilities were identified: value-added service, service reliability, relationship building, and information integration and flexibility capabilities. Results of regression analysis indicated that logistics service resource has a positive effect on logistics service capabilities and firm performance. The results also revealed that logistics service capability has a positive effect on firm performance. Theoretical and managerial implications of the research findings for liner shipping firms are discussed.

AB - This study empirically evaluates crucial logistics service resources and logistics service capabilities and their effects on Taiwanese liner shipping firms' performance. Based on factor analysis, three logistics service resources were identified: network resource, information equipment resource, and corporate image; whereas four logistics service capabilities were identified: value-added service, service reliability, relationship building, and information integration and flexibility capabilities. Results of regression analysis indicated that logistics service resource has a positive effect on logistics service capabilities and firm performance. The results also revealed that logistics service capability has a positive effect on firm performance. Theoretical and managerial implications of the research findings for liner shipping firms are discussed.

KW - Liner shipping firms

KW - Logistics service capability

KW - Resource-based view

UR - https://www.scopus.com/pages/publications/74249117637

M3 - Conference article published in proceeding or book

SN - 9789623676328

SP - 122

EP - 136

BT - Proceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs

T2 - International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development

Y2 - 25 May 2008 through 28 May 2008

ER -

Evaluating key logistics service capabilities for Taiwanese liner shipping firms

Abstract

Conference

Keywords

ASJC Scopus subject areas

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