Evaluating key logistics service capabilities for Taiwanese liner shipping firms

Ching Chiao Yang, Peter B. Marlow, Chin-shan Lu

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

This study empirically evaluates crucial logistics service resources and logistics service capabilities and their effects on Taiwanese liner shipping firms' performance. Based on factor analysis, three logistics service resources were identified: network resource, information equipment resource, and corporate image; whereas four logistics service capabilities were identified: value-added service, service reliability, relationship building, and information integration and flexibility capabilities. Results of regression analysis indicated that logistics service resource has a positive effect on logistics service capabilities and firm performance. The results also revealed that logistics service capability has a positive effect on firm performance. Theoretical and managerial implications of the research findings for liner shipping firms are discussed.
Original languageEnglish
Title of host publicationProceedings of International Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs
Subtitle of host publicationTrends and Future Development
Pages122-136
Number of pages15
Publication statusPublished - 1 Dec 2008
Externally publishedYes
EventInternational Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development - Hong Kong, Hong Kong
Duration: 25 May 200828 May 2008

Conference

ConferenceInternational Forum on Shipping, Ports and Airports, IFSPA 2008 - Trade-Based Global Supply Chain and Transport Logistics Hubs: Trends and Future Development
Country/TerritoryHong Kong
CityHong Kong
Period25/05/0828/05/08

Keywords

  • Liner shipping firms
  • Logistics service capability
  • Resource-based view

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Electrical and Electronic Engineering
  • Mechanical Engineering
  • Transportation

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