Abstract
We consider strategic behavior for customers to place duplicate orders in a single-server, random order service system with the intention of speeding up their service. We observe that follow-the-crowd (FTC) behavior may lead to two pure equilibria and one mixed equilibrium in the order size.
| Original language | English |
|---|---|
| Pages (from-to) | 343-348 |
| Number of pages | 6 |
| Journal | Operations Research Letters |
| Volume | 43 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 30 May 2015 |
Keywords
- Duplicate order
- Equilibrium analysis
- Queueing
- Strategic behavior
ASJC Scopus subject areas
- Software
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Applied Mathematics