We consider strategic behavior for customers to place duplicate orders in a single-server, random order service system with the intention of speeding up their service. We observe that follow-the-crowd (FTC) behavior may lead to two pure equilibria and one mixed equilibrium in the order size.
- Duplicate order
- Equilibrium analysis
- Strategic behavior
ASJC Scopus subject areas
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Applied Mathematics