Abstract
We consider strategic behavior for customers to place duplicate orders in a single-server, random order service system with the intention of speeding up their service. We observe that follow-the-crowd (FTC) behavior may lead to two pure equilibria and one mixed equilibrium in the order size.
Original language | English |
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Pages (from-to) | 343-348 |
Number of pages | 6 |
Journal | Operations Research Letters |
Volume | 43 |
Issue number | 3 |
DOIs | |
Publication status | Published - 30 May 2015 |
Keywords
- Duplicate order
- Equilibrium analysis
- Queueing
- Strategic behavior
ASJC Scopus subject areas
- Software
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Applied Mathematics