Equilibrium strategies for placing duplicate orders in a single server queue

Pengfei Guo, Refael Hassin

Research output: Journal article publicationJournal articleAcademic researchpeer-review

3 Citations (Scopus)


We consider strategic behavior for customers to place duplicate orders in a single-server, random order service system with the intention of speeding up their service. We observe that follow-the-crowd (FTC) behavior may lead to two pure equilibria and one mixed equilibrium in the order size.
Original languageEnglish
Pages (from-to)343-348
Number of pages6
JournalOperations Research Letters
Issue number3
Publication statusPublished - 30 May 2015


  • Duplicate order
  • Equilibrium analysis
  • Queueing
  • Strategic behavior

ASJC Scopus subject areas

  • Software
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering
  • Applied Mathematics

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