Equilibrium queueing strategies of two types of customers in a two-server queue

Yanli Tang; Pengfei Guo; Yulan Wang

doi:10.1016/j.orl.2017.11.009

Equilibrium queueing strategies of two types of customers in a two-server queue

Yanli Tang, Pengfei Guo, Yulan Wang

Research output: Journal article publication › Journal article › Academic research › peer-review

12 Citations (Scopus)

Abstract

We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.

Original language	English
Pages (from-to)	99-102
Number of pages	4
Journal	Operations Research Letters
Volume	46
Issue number	1
DOIs	https://doi.org/10.1016/j.orl.2017.11.009
Publication status	Published - 1 Jan 2018

Keywords

Equilibrium analysis
Strategic queueing behavior
Two types of customers
Two-server queue

ASJC Scopus subject areas

Software
Management Science and Operations Research
Industrial and Manufacturing Engineering
Applied Mathematics

More information

10.1016/j.orl.2017.11.009

http://hdl.handle.net/10397/95191

Cite this

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title = "Equilibrium queueing strategies of two types of customers in a two-server queue",

abstract = "We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.",

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AU - Guo, Pengfei

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N2 - We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.

AB - We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.

KW - Equilibrium analysis

KW - Strategic queueing behavior

KW - Two types of customers

KW - Two-server queue

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U2 - 10.1016/j.orl.2017.11.009

DO - 10.1016/j.orl.2017.11.009

M3 - Journal article

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JO - Operations Research Letters

JF - Operations Research Letters

IS - 1

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Equilibrium queueing strategies of two types of customers in a two-server queue

Abstract

Keywords

ASJC Scopus subject areas

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