Abstract
We consider a single queue with two identical servers and two types of customers. The high-type customer is more delay-sensitive but brings less workload to the system than the low-type customer. We obtain the equilibrium queueing strategy for each type of customers.
Original language | English |
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Pages (from-to) | 99-102 |
Number of pages | 4 |
Journal | Operations Research Letters |
Volume | 46 |
Issue number | 1 |
DOIs | |
Publication status | Published - 1 Jan 2018 |
Keywords
- Equilibrium analysis
- Strategic queueing behavior
- Two types of customers
- Two-server queue
ASJC Scopus subject areas
- Software
- Management Science and Operations Research
- Industrial and Manufacturing Engineering
- Applied Mathematics