Environmental Scanning and Information Source Utilization: Exploring the Behavior of Hong Kong Hotel and Tourism Executives

Giri Jogaratnam, Chun Hung Roberts Law

Research output: Journal article publicationJournal articleAcademic researchpeer-review

28 Citations (Scopus)

Abstract

Different levels within the management hierarchy will have varying needs for information and will rely on diverse sources and utilize different types of information. This study examined current information acquisition practices adopted by hotel and tourism industry managers in Hong Kong. Data were collected by way of a survey questionnaire. Findings are reported pertaining to scanning attention ascribed to the task and remote environments, perceived importance of information source, frequency of information source usage, and the use of computer systems in environmental scanning.
Original languageEnglish
Pages (from-to)170-190
Number of pages21
JournalJournal of Hospitality and Tourism Research
Volume30
Issue number2
DOIs
Publication statusPublished - 1 Jan 2006

Keywords

  • environment
  • information
  • scanning
  • strategy making

ASJC Scopus subject areas

  • Education
  • Tourism, Leisure and Hospitality Management

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