Empirical examination of the adoption of WebCT using TAM

Wai Ting Ngai; J. K.L. Poon; Y. H.C. Chan

doi:10.1016/j.compedu.2004.11.007

Empirical examination of the adoption of WebCT using TAM

Wai Ting Ngai, J. K.L. Poon, Y. H.C. Chan

Research output: Journal article publication › Journal article › Academic research › peer-review

583 Citations (Scopus)

Abstract

Web Course Tools (WebCT) have enhanced the ability and motivation of institutes of higher education to support e-learning. In this study, we extended the Technology Acceptance Model to include technical support as a precursor and then investigated the role of the extended model in user acceptance of WebCT. Responses from 836 university students were used to test the proposed structural model. The data showed that technical support has a significant direct effect on perceived ease of use and usefulness, while perceived ease of use and usefulness are the dominant factors affecting the attitude of students using WebCT. The results indicate the importance of perceived ease of use and perceived usefulness in mediating the relationship of technical support with attitude and WebCT usage.

Original language	English
Pages (from-to)	250-267
Number of pages	18
Journal	Computers and Education
Volume	48
Issue number	2
DOIs	https://doi.org/10.1016/j.compedu.2004.11.007
Publication status	Published - 1 Feb 2007

Keywords

Technology acceptance model
Web-based learning systems
WebCT

ASJC Scopus subject areas

General Computer Science
Education

More information

10.1016/j.compedu.2004.11.007

Cite this

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AU - Poon, J. K.L.

AU - Chan, Y. H.C.

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AB - Web Course Tools (WebCT) have enhanced the ability and motivation of institutes of higher education to support e-learning. In this study, we extended the Technology Acceptance Model to include technical support as a precursor and then investigated the role of the extended model in user acceptance of WebCT. Responses from 836 university students were used to test the proposed structural model. The data showed that technical support has a significant direct effect on perceived ease of use and usefulness, while perceived ease of use and usefulness are the dominant factors affecting the attitude of students using WebCT. The results indicate the importance of perceived ease of use and perceived usefulness in mediating the relationship of technical support with attitude and WebCT usage.

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DO - 10.1016/j.compedu.2004.11.007

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SP - 250

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JO - Computers and Education

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ER -

Empirical examination of the adoption of WebCT using TAM

Abstract

Keywords

ASJC Scopus subject areas

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