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Emerging armchair travel: Investigation of authentic armchair travel experiences and their effect on armchair travel stickiness

  • Bee Lia Chua
  • , Seongseop Kim
  • , Tadesse Bekele Hailu
  • , Jongsik Yu
  • , Hyoungeun Moon
  • , Heesup Han

Research output: Journal article publicationJournal articleAcademic researchpeer-review

Abstract

Armchair travel is a kind of tourism that gives a vicarious travel experience. This study aimed to examine the influence of authentic travel experiences on travel stickiness using the framework of stimulus-organism-response. Our result revealed that flow and functional experiences positively affected authentic travel experiences with armchair travel. Furthermore, authentic travel experiences positively influenced value and engagement. Customer engagement influenced customer stickiness to armchair travel, while overall value did not. This study provides insightful theoretical implications for the extant armchair travel literature and practical implications for developing new tourism products or programs to keep pace with rapidly shifting industry trends.

Original languageEnglish
Pages (from-to)203-220
Number of pages18
JournalJournal of Travel and Tourism Marketing
Volume40
Issue number3
DOIs
Publication statusPublished - May 2023

Keywords

  • armchair travel
  • authenticity
  • loyalty
  • stickiness
  • technology

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Marketing

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