Effect of celebrity endorsement on tourists' perception of corporate image, corporate credibility and corporate loyalty

Seong Seop Kim, Jin Soo Lee, Bruce Prideaux

Research output: Journal article publicationJournal articleAcademic researchpeer-review

43 Citations (Scopus)

Abstract

This study explores the effectiveness of using Korean celebrities to endorse a Korean hotel in the Japanese market. Specifically, Japanese tourists' perception of the hotel's corporate image and corporate credibility were tested along with corporate loyalty. This study found that trust in celebrity endorsers by consumers is transferable to perceptions of image of the hotel, its credibility and loyalty to the hotel. Structural equation modeling was used to explain difference in the relationships between constructs that identified the effectiveness of each celebrity. One important finding was that specific celebrity endorsers may not appeal to the entire target market and for this reason more than one endorser may be required to promote a product.
Original languageEnglish
Pages (from-to)131-145
Number of pages15
JournalInternational Journal of Hospitality Management
Volume37
DOIs
Publication statusPublished - 1 Feb 2014

Keywords

  • Celebrity
  • Corporate credibility
  • Corporate image
  • Corporate loyalty
  • Endorsement
  • Japanese tourist
  • Structural equation modeling

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Strategy and Management

Cite this