EEG-based Online Purchase Decisions and Preferences in Neuromarketing Considering Eco-design

C. K.M. Lee, M. Y. Au, K. L. Keung

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

This paper examines the importance of different features that can be displayed on a website environment and their impact on customers' preferences, decisions, and behavior. The features under investigation in this research include promotional offers, product information, electronic word of mouth, sustainability, warm-tone color, cool-tone color, and music. The study focuses specifically on the fashion retail industry, aiming to provide insights for improving website environments to attract more customers. To investigate the effect of different features on customers' preferences and decisions, a research model based on the Theory of Planned Behavior and the Stimulus-Organism-Response model has been proposed. The study also incorporates the use of Electroencephalogram (EEG) technology from neuromarketing research. Participants in the experiment were asked to wear a device that detects their brain activity during the experimental setup. The results of the study revealed that factors such as promotional offers, colors, and music significantly influence customers' purchase behavior.

Original languageEnglish
Title of host publication2023 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2023
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1748-1752
Number of pages5
ISBN (Electronic)9798350323153
DOIs
Publication statusPublished - Dec 2023
Event2023 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2023 - Singapore, Singapore
Duration: 18 Dec 202321 Dec 2023

Publication series

Name2023 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2023

Conference

Conference2023 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2023
Country/TerritorySingapore
CitySingapore
Period18/12/2321/12/23

Keywords

  • EEG
  • Neuromarketing
  • Online Purchase
  • Theory of Planned Behavior

ASJC Scopus subject areas

  • Artificial Intelligence
  • Decision Sciences (miscellaneous)
  • Statistics, Probability and Uncertainty
  • Industrial and Manufacturing Engineering
  • Modelling and Simulation
  • Strategy and Management

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