Educational technology in hospitality management programs: adoption and expectations

Patrick C. Lee, Sunny Sun, Chun Hung Roberts Law, Andy H. Lee

Research output: Journal article publicationJournal articleAcademic researchpeer-review

24 Citations (Scopus)


Educational technology has been widely adopted to support students’ learning. However, existing literature provides fractional pictures of the current adoption and expectations of educational technology in hospitality programs in higher education. This study examines the perspectives of hospitality management students on educational technology adoption, its advantages, their concerns and expectations regarding the integration of educational technology. The findings reveal flexibility as the main advantage of educational technology, while the need for stronger self-motivation is the main concern. Students expect more adoption of multimedia in education, while the current adoption of social software suffices their expectation. Also, different technology adoption is recommended to satisfy lower and upper classmen respectively.
Original languageEnglish
Pages (from-to)116-142
Number of pages27
JournalJournal of Teaching in Travel and Tourism
Issue number2
Publication statusPublished - 2 Apr 2016


  • adoption
  • Educational technology
  • expectations
  • hospitality management programs

ASJC Scopus subject areas

  • Education
  • Tourism, Leisure and Hospitality Management


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