E-word-of mouth for money-an examination of the impact of the payment timing on knowledge contribution quality

Yukuan Xu, Xin Xu, Ziqiong Zhang

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Knowledge sharing is a determinant for online platforms to run their business. Several strategies have been proposed to increase knowledge sharing, among which monetary incentive is commonly used. While previous studies have found a crowding-out effect of monetary incentive on contribution quality, the research on alleviating this crowding out effect is limited. Drawing upon the autonomy in self-determination theory and the feeling of reciprocity, this study examines the impacts of payment timing of monetary incentives and contents in reminder messages sent by e-commerce platforms on contribution quality. This study intends to provide theoretical and practical implications about motivations on knowledge sharing.

Original languageEnglish
Title of host publication40th International Conference on Information Systems, ICIS 2019
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683197
Publication statusPublished - Dec 2019
Event40th International Conference on Information Systems, ICIS 2019 - Munich, Germany
Duration: 15 Dec 201918 Dec 2019

Publication series

Name40th International Conference on Information Systems, ICIS 2019

Conference

Conference40th International Conference on Information Systems, ICIS 2019
Country/TerritoryGermany
CityMunich
Period15/12/1918/12/19

Keywords

  • Contents in reminder message
  • Contribution quality
  • Knowledge sharing
  • Payment timing

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

Fingerprint

Dive into the research topics of 'E-word-of mouth for money-an examination of the impact of the payment timing on knowledge contribution quality'. Together they form a unique fingerprint.

Cite this