E- tourism

Irene Cheng Chu Chan, Rob Law

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review


This chapter analyzes the origin and growth of e-tourism, or internet-enabled tourism. It looks at the technologies that have reshaped the tourism industry, giving rise to a new business model, online travel agencies, as well as the adoption of artificial intelligence. It also addresses key issues and debates, such as the impacts on consumer behavior and demand, business functions such as intermediaries, and marketing. The chapter concludes by turning to the spatial implications of this transformation.

Original languageEnglish
Title of host publicationGeographies of the Internet
PublisherTaylor and Francis Inc.
Number of pages13
ISBN (Electronic)9781000740660
ISBN (Print)9780367420420
Publication statusPublished - 27 Jul 2020

ASJC Scopus subject areas

  • Earth and Planetary Sciences(all)


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