Do interorganisational relationships and knowledge-management practices enhance collaborative commerce adoption?

Alain Yee Loong Chong, Tung Sun Chan, Mark Goh, M. K. Tiwari

Research output: Journal article publicationJournal articleAcademic researchpeer-review

44 Citations (Scopus)

Abstract

This research aims to investigate the contributions of interorganisational relationships and knowledge-management practices as predictors of collaborative commerce (c-commerce) adoption. A non-compensatory adoption decision process was modelled using a neural network approach to examine the predictors of c-commerce adoption. A survey was undertaken in 136 firms for this research. The results showed that both interorganisational relationships and knowledge-management processes played an important role in predicting the adoption of c-commerce. In particular, variables from interorganisational relationships such as trust, communication, collaboration, and information sharing are found to contribute strongly to the predictive power of the model when compared with knowledge-management processes. This study provides insights for firms that would like to improve their supply-chain collaboration through the implementation of c-commerce. The findings lead to an understanding of what attributes of interorganisational relationships and knowledge-management processes can contribute to the improved adoption of c-commerce in the supply chain. Unlike past adoption studies which have tended to focus on technology, and organisational and environmental factors, this research examined interorganisational relationships and knowledge-management processes which are increasingly gaining the attention of researchers and practitioners. This study has also extended the existing literature by examining a non-compensatory model for technology adoption.
Original languageEnglish
Pages (from-to)2006-2018
Number of pages13
JournalInternational Journal of Production Research
Volume51
Issue number7
DOIs
Publication statusPublished - 1 Apr 2013

Keywords

  • collaborative commerce
  • interorganisational relationships
  • knowledge management
  • neural network
  • technology adoption

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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