Diverse values of fashion rental service and contamination concern of consumers

Eunsoo Baek, Ga Eun (Grace) Oh

    Research output: Journal article publicationJournal articleAcademic researchpeer-review

    20 Citations (Scopus)

    Abstract

    Fashion rental service, as a form of collaborative consumption, has gained increasing attention in the fashion industry. However, due to the COVID-19 pandemic, fashion rental businesses need to strategically respond to consumers with heightened contamination concerns. This research aims to understand how diverse consumption values of fashion rental service form attitudes towards the service depending on one's contamination concerns and predict adoption intentions. Structural equation modeling was used to analyze the data (N = 270). The findings suggest that functional, economic, and emotional values significantly increase attitudes leading to adoption intentions. Further, contamination concerns moderate the relationships between values and attitudes as well as attitudes and intentions. The findings enrich the literature of collaborative consumption by integrating theories of consumption value and consumer contamination. Furthermore, the results provide managerial implications for strategic communication of FRS to effectively reach consumers depending on their contamination concern.

    Original languageEnglish
    Pages (from-to)165-175
    Number of pages11
    JournalJournal of Business Research
    Volume123
    DOIs
    Publication statusPublished - Feb 2021

    Keywords

    • Collaborative consumption
    • Consumption value
    • Contamination concern
    • COVID-19
    • Fashion rental service
    • Sharing economy

    ASJC Scopus subject areas

    • Marketing

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