Dissatisfaction responses of Chinese customers in high-class restaurants

S. Cheng; T.E.R.R.Y. Lam; Cathy Hui-chun Hsu

Dissatisfaction responses of Chinese customers in high-class restaurants

S. Cheng, T.E.R.R.Y. Lam, Cathy Hui-chun Hsu

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research

Original language	English
Pages	309-320
Number of pages	12
Publication status	Published - 2003
Event	Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference] - Duration: 1 Jan 2003 → …

Conference

Conference	Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference]
Period	1/01/03 → …

Cite this

@conference{6f1ea972a27543c1911ac186ee99e12a,

title = "Dissatisfaction responses of Chinese customers in high-class restaurants",

author = "S. Cheng and T.E.R.R.Y. Lam and Hsu, {Cathy Hui-chun}",

year = "2003",

language = "English",

pages = "309--320",

note = "Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference] ; Conference date: 01-01-2003",

}

Dissatisfaction responses of Chinese customers in high-class restaurants. / Cheng, S.; Lam, T.E.R.R.Y.; Hsu, Cathy Hui-chun.
2003. 309-320 Paper presented at Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference].

Research output: Unpublished conference presentation (presented paper, abstract, poster) › Conference presentation (not published in journal/proceeding/book) › Academic research

TY - CONF

T1 - Dissatisfaction responses of Chinese customers in high-class restaurants

AU - Cheng, S.

AU - Lam, T.E.R.R.Y.

AU - Hsu, Cathy Hui-chun

PY - 2003

Y1 - 2003

M3 - Conference presentation (not published in journal/proceeding/book)

SP - 309

EP - 320

T2 - Asia Pacific Council on Hotel, Restaurant and Institutional Education Conference [APacCHRIE Conference]

Y2 - 1 January 2003

ER -