@inproceedings{a1b99e3b5c09434ab0659dec99e02965,
title = "Discovering user interface requirements of search results for mobile clients by contextual inquiry",
abstract = "This paper reports our in situ study using contextual inquiry (CI). It solicits user requirements of hierarchically organized search results for mobile access. In our experiment, search activities of our subjects are recorded in the video, and the interviewer solicits the interface requirements, during and after the experiment. An affinity diagram is built as a summary of our findings in the experiment, and the major issues are discussed in this paper. The search behavior of our subjects is summarized into a flow chart. In this study, we report mobile interface features that are desired by our users in addition to those found in an earlier survey.",
keywords = "Hierarchical access, Interface design, Mobile search",
author = "Chan, {David L.} and Luk, {Wing Pong Robert} and Leong, {Hong Va} and Ho, {Edward K.S.}",
year = "2009",
month = dec,
day = "1",
doi = "10.1007/978-3-642-02559-4_40",
language = "English",
isbn = "3642025587",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
number = "PART 2",
pages = "365--374",
booktitle = "Human Interface and the Management of Information",
edition = "PART 2",
note = "Human Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings ; Conference date: 19-07-2009 Through 24-07-2009",
}