Discovering user interface requirements of search results for mobile clients by contextual inquiry

David L. Chan, Wing Pong Robert Luk, Hong Va Leong, Edward K.S. Ho

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

1 Citation (Scopus)

Abstract

This paper reports our in situ study using contextual inquiry (CI). It solicits user requirements of hierarchically organized search results for mobile access. In our experiment, search activities of our subjects are recorded in the video, and the interviewer solicits the interface requirements, during and after the experiment. An affinity diagram is built as a summary of our findings in the experiment, and the major issues are discussed in this paper. The search behavior of our subjects is summarized into a flow chart. In this study, we report mobile interface features that are desired by our users in addition to those found in an earlier survey.
Original languageEnglish
Title of host publicationHuman Interface and the Management of Information
Subtitle of host publicationInformation and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings
Pages365-374
Number of pages10
EditionPART 2
DOIs
Publication statusPublished - 1 Dec 2009
EventHuman Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings - San Diego, CA, United States
Duration: 19 Jul 200924 Jul 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume5618 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceHuman Interface and the Management of Information: Information and Interaction - Symposium on Human Interface 2009, Held as Part of HCI International 2009, Proceedings
Country/TerritoryUnited States
CitySan Diego, CA
Period19/07/0924/07/09

Keywords

  • Hierarchical access
  • Interface design
  • Mobile search

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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