Dial-In LLM: Human-Aligned LLM-in-the-loop Intent Clustering for Customer Service Dialogues
- Mengze Hong
- , Wailing Ng
- , Chen Jason Zhang
- , Yuanfeng Song
- , Di Jiang
Research output: Chapter in book / Conference proceeding › Conference article published in proceeding or book › Academic research › peer-review
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(Scopus)