Development of Service Leadership Behavior Scale: Background and conceptual model [Reprint]

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

Original languageEnglish
Title of host publicationService leadership: Tools to assess knowledge, attitude and behavior
EditorsT.L. Shek, X. Zhu, L. Lin, J. Merrick
PublisherNova Science Publishers, Inc.
Pages51-64
Number of pages14
ISBN (Print)978-1-53614-852-7
Publication statusPublished - 1 Dec 2019

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