Development of a credit-bearing service leadership subject for university students in Hong Kong

Tan Lei Shek, Lu Yu, Man Sze Ma, Ting Ting Liu, Rachel C.F. Sun

Research output: Journal article publicationReview articleAcademic researchpeer-review

62 Citations (Scopus)


Given that service industries contribute to 93% of Hong Kong's GDP, an important question that should be asked is whether the education system can promote the development of service leadership among young people in Hong Kong. Unfortunately, service leadership programs specifically designed for university students are lacking in Hong Kong. In this paper, the basic tenets of the Service Leadership and Management framework are presented. Based on the fundamental postulation that effective service leadership is a function of moral character, competence and care (E = MC2), a subject called “Service Leadership” has recently been developed at The Hong Kong Polytechnic University. This paper outlines the objectives, intended learning outcomes, syllabus, assessment, and references of the subject. The proposed evaluation strategies are also described.
Original languageEnglish
Pages (from-to)353-361
Number of pages9
JournalInternational Journal of Adolescent Medicine and Health
Issue number4
Publication statusPublished - 1 Dec 2013


  • credit-bearing subject
  • Hong Kong
  • service leadership
  • university students
  • youth development

ASJC Scopus subject areas

  • Pediatrics, Perinatology, and Child Health
  • Public Health, Environmental and Occupational Health


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