Abstract
This study explores middle and senior hotel managers’ perceptions of their own idiosyncratic deals (i-deals) and develops a scale to measure i-deals in the Chinese hospitality industry. The study uses a mixed research method consisting of a questionnaire survey of 675 middle and senior hotel managers and in-depth interviews with 20 knowledge workers in the hotel industry in mainland China. The findings reveal that there are three types of i-deals in the Chinese hospitality industry: (1) career and incentives i-deals; (2) task i-deals; and (3) flexibility i-deals. The study proposes and validates a three-dimensional scale of hotel managers’ i-deals, thereby enriching our understanding of the idiosyncratic terms of employment in the hospitality industry.
Original language | English |
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Article number | 102416 |
Journal | International Journal of Hospitality Management |
Volume | 91 |
Early online date | 20 Nov 2019 |
DOIs | |
Publication status | Published - Oct 2020 |
Keywords
- China
- Hospitality industry
- Idiosyncratic deals
- Knowledge worker
ASJC Scopus subject areas
- Tourism, Leisure and Hospitality Management
- Strategy and Management