Determining the indirect costs and benefits of IT in construction firms

Peter E.D. Love, Zahir Irani, Heng Li, Wai Lun Eddie Cheng

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

Many construction companies are increasing their expenditure on Information Technology (IT) to obtain or even sustain a competitive advantage in their respective marketplaces. However, managers are often left with the quandary of how to evaluate investments in IT. Reasons of this difficulty has been suggested in the normative literature centring around the socio-technical (human and organisational) dimensions associated with IT deployment. The inability of managers to determine the true costs of deploying IT are considered attributable to a lack of knowledge and understanding of IT related costs. In developing a broader picture of such costs and their respective taxonomies, the research presented in this paper uses a structured case method to gain an understanding of how a construction firm embraced the IT evaluation process. A critical review of the IT evaluation literature is presented and a conceptual framework (CF) for IT evaluation is proposed. Findings from the case study are presented and discussed in the context of the CF.
Original languageEnglish
Title of host publicationProceedings of CIT2000 The CIB-W78, IABSE, EG-SEA-AI International Conference on Construction Information Technology
EditorsGudni Gudnason
Place of PublicationReykjavik, Iceland
Publication statusPublished - Jun 2000
EventConstruction Information Technology 2000 Taking the construction industry into the 21st century, Reykjavik, Iceland - Reykjavik, Iceland
Duration: 28 Jun 200030 Jun 2000
https://itc.scix.net/series/w78_2000

Publication series

NameConstruction Information Technology 2000 Taking the construction industry into the 21st century, Reykjavik, Iceland
PublisherGudnason, Gudni, Icelandic Building Research Institute, IBR
ISSN (Print)2706-6568

Workshop

WorkshopConstruction Information Technology 2000 Taking the construction industry into the 21st century, Reykjavik, Iceland
Abbreviated titleW78_2000
Country/TerritoryIceland
CityReykjavik
Period28/06/0030/06/00
Internet address

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