Destination characteristics that drive hotel performance: A state-of-the-art global analysis

A. George Assaf, Alexander Josiassen, Linda Teresa Woo, Frank W. Agbola, Mike Tsionas

Research output: Journal article publicationJournal articleAcademic researchpeer-review

47 Citations (Scopus)


This paper presents a comprehensive analysis of the determinants of hotel performance and their relative importance across multiple tourist destinations. We employ a two-step estimation method to identify key determinants of hotel performance, using a rich sample of international hotels. Our empirical analyses show that the main drivers of hotel performance are the quality of the educational system, government support, disposable income, and number of international arrivals within a tourism destination. Results indicate that the most important barriers to hotel performance are the competition among accommodation providers, tax rate and fuel price. We argue for the need for hotel providers to develop strategies that take cognisance of the key drivers and barriers to enhancing hotel performance in an ever-changing global tourism sector.
Original languageEnglish
Pages (from-to)270-279
Number of pages10
JournalTourism Management
Publication statusPublished - 1 Jun 2017
Externally publishedYes


  • Determinants of hotel performance
  • International hotel operators
  • Sales per outlet
  • Sales per room
  • Tourism destinations

ASJC Scopus subject areas

  • Development
  • Transportation
  • Tourism, Leisure and Hospitality Management
  • Strategy and Management


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