TY - GEN
T1 - Designing intelligent assistant through user participations
AU - Lee, Sang Su
AU - Lee, Jaemyung
AU - Lee, Kun Pyo
PY - 2017/6/10
Y1 - 2017/6/10
N2 - Today, intelligent assistants, such as Apple's Siri, becoming a part of our everyday life. While there have been many studies focused on technologies, there are no studies dealing with design issues at the initial stage of the design, the stage prior to system implementation. Although the designers had a lot of questions in the design process, such as how the personality of virtual assistant should be, how users could discover the way of interacting, the designers had to rely on imagination. In this paper, we present a user-friendly way of designing intelligent assistant which allow designers and engineers to explore the possible design problems and solutions through user participation, before all the complex systems are ready to run. Through a low-tech approach involving two users, we could understand the behavior of users with intelligent assistants in an easy and fast way.
AB - Today, intelligent assistants, such as Apple's Siri, becoming a part of our everyday life. While there have been many studies focused on technologies, there are no studies dealing with design issues at the initial stage of the design, the stage prior to system implementation. Although the designers had a lot of questions in the design process, such as how the personality of virtual assistant should be, how users could discover the way of interacting, the designers had to rely on imagination. In this paper, we present a user-friendly way of designing intelligent assistant which allow designers and engineers to explore the possible design problems and solutions through user participation, before all the complex systems are ready to run. Through a low-tech approach involving two users, we could understand the behavior of users with intelligent assistants in an easy and fast way.
KW - Design method
KW - Intelligent assistant
KW - Interaction design
KW - Virtual assistant
UR - http://www.scopus.com/inward/record.url?scp=85023194513&partnerID=8YFLogxK
U2 - 10.1145/3064663.3064733
DO - 10.1145/3064663.3064733
M3 - Conference article published in proceeding or book
AN - SCOPUS:85023194513
T3 - DIS 2017 - Proceedings of the 2017 ACM Conference on Designing Interactive Systems
SP - 173
EP - 177
BT - DIS 2017 - Proceedings of the 2017 ACM Conference on Designing Interactive Systems
PB - Association for Computing Machinery, Inc
T2 - 12th ACM Conference on Designing Interactive Systems, DIS 2017
Y2 - 10 June 2017 through 14 June 2017
ER -