Designing intelligent assistant through user participations

Sang Su Lee, Jaemyung Lee, Kun Pyo Lee

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

8 Citations (Scopus)

Abstract

Today, intelligent assistants, such as Apple's Siri, becoming a part of our everyday life. While there have been many studies focused on technologies, there are no studies dealing with design issues at the initial stage of the design, the stage prior to system implementation. Although the designers had a lot of questions in the design process, such as how the personality of virtual assistant should be, how users could discover the way of interacting, the designers had to rely on imagination. In this paper, we present a user-friendly way of designing intelligent assistant which allow designers and engineers to explore the possible design problems and solutions through user participation, before all the complex systems are ready to run. Through a low-tech approach involving two users, we could understand the behavior of users with intelligent assistants in an easy and fast way.

Original languageEnglish
Title of host publicationDIS 2017 - Proceedings of the 2017 ACM Conference on Designing Interactive Systems
PublisherAssociation for Computing Machinery, Inc
Pages173-177
Number of pages5
ISBN (Electronic)9781450349222
DOIs
Publication statusPublished - 10 Jun 2017
Externally publishedYes
Event12th ACM Conference on Designing Interactive Systems, DIS 2017 - Edinburgh, United Kingdom
Duration: 10 Jun 201714 Jun 2017

Publication series

NameDIS 2017 - Proceedings of the 2017 ACM Conference on Designing Interactive Systems

Conference

Conference12th ACM Conference on Designing Interactive Systems, DIS 2017
CountryUnited Kingdom
CityEdinburgh
Period10/06/1714/06/17

Keywords

  • Design method
  • Intelligent assistant
  • Interaction design
  • Virtual assistant

ASJC Scopus subject areas

  • Software
  • Computer Graphics and Computer-Aided Design
  • Human-Computer Interaction

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