Design of a case-based logistics strategy system - An integrated approach: Article

Harry K.H. Chow, King Lun Tommy Choy, Wing Bun Lee, Tung Sun Chan, T. C. Lam

Research output: Journal article publicationJournal articleAcademic researchpeer-review

3 Citations (Scopus)


Logistics service providers are professionals who serve clients such as manufacturers, raw material suppliers, distributors, retailers and shippers within the supply chain. Traditionally, the formulation of logistics strategies to execute various logistics services has been based solely on experience. In this paper, an intelligent case-based logistics strategy system (CLSS) is designed to help logistics service providers to develop strategies under various customers' demands. The proposed system, which is suitable for use in warehouse operations in the Hong KongPearl River Delta region, enhances the effectiveness of logistics strategies formulations by integrating case-based reasoning technology seamlessly with various data management software such as a data warehouse, on-line analytical processing and a multidimensional database management system. Through applying CLSS in Eastern Worldwide Company, the resource utilization is maximized while work efficiency is greatly enhanced. As a result, the overall logistics operations are smoothened significantly.
Original languageEnglish
Pages (from-to)173-192
Number of pages20
JournalExpert Systems
Issue number4
Publication statusPublished - 1 Sept 2005


  • Case-based reasoning
  • Data warehouse
  • Logistics strategy
  • On-line analytical processing

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Theoretical Computer Science
  • Computational Theory and Mathematics
  • Artificial Intelligence


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