Creation, development and maintenance of social relationship

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

Abstract

In contrast to the manufacturing economy where the focus is primarily placed on the man-machine interface, social relationships are important building blocks in the service economy. Hence, it is important to identify the factors leading to creation, development, and maintenance of positive social relationships within the context of leadership. In this paper, a lecture covers the nature of social relationships and the related determinants (including trust, care, and respect) are outlined. Through this lecture, students will be able to identify the characteristics and determinants of positive social relationships, appreciate the importance of positive relationships to service leaders, and evaluate one’s social relationships. Students are also encouraged to explore ways to improve their social relationship qualities.
Original languageEnglish
Title of host publicationHigher Education in Hong Kong
Subtitle of host publicationNurturing Students to be Caring Service Leaders
PublisherNova Science Publishers, Inc.
Pages55-70
Number of pages16
ISBN (Electronic)9781634850094
ISBN (Print)9781634849807
Publication statusPublished - 1 Jan 2016

ASJC Scopus subject areas

  • Social Sciences(all)

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