Controversy is marketing: Mining sentiments in social media

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

Abstract

We propose a set of novel quantitative measures for controversy derived from statistical properties of textual social media. We empirically establish strong positive correlations between social media controversy and sales performance across multiple datasets. The power of the newly proposed measures is further illustrated in a linear regression model for predicting product sales.

Original languageEnglish
Title of host publicationProceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
DOIs
Publication statusPublished - 2010
Externally publishedYes
Event43rd Annual Hawaii International Conference on System Sciences, HICSS-43 - Koloa, Kauai, HI, United States
Duration: 5 Jan 20108 Jan 2010

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference43rd Annual Hawaii International Conference on System Sciences, HICSS-43
Country/TerritoryUnited States
CityKoloa, Kauai, HI
Period5/01/108/01/10

ASJC Scopus subject areas

  • General Engineering

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