Contractor key competitiveness indicators (KCIs) : a Hong Kong study

Proper understanding on competitiveness indicators is important for assisting contractors to formulate effective competition strategies and for assisting clients to select suitable contractors. This study presents a list of competitiveness indicators for measuring contractor competitiveness with reference to Hong Kong construction industry. Contractor Key Competitiveness Indicators (KCIs) adopted in the local practice are identified. This identification was conducted through analyzing the data collected from a comprehensive questionnaire survey in the local industry. Relative Importance Value (RIV) was used as the criterion for the identification of the KCIs. The findings from this study provide valuable information for helping contractors from different backgrounds in the local construction market to understand their competitive advantages and weaknesses, thus relevant actions can be taken for improving their competitiveness. The research also provides valuable references for investigating contractor KCIs in different construction practices.