Content validation of the service leadership attitudes scale

Daniel T.L. Shek, Li Lin, Hildie Leung, Lu Yu, Cecilia M.S. Ma, Xiang Li

Research output: Journal article publicationJournal articleAcademic researchpeer-review


The notion of service leadership has been proposed to meet the demands of service economies. However, there is no scientific measure of people's attitudes toward service leadership. We thus developed the 132-items Service Leadership Attitudes Scale (SLAS) with an objective to measure individuals' attitudes and beliefs toward leadership qualities and leadership practices upheld by service leadership model. The current study reports the content validation based on the responses of three judges of experts. Results showed that the items were perceived by the experts to be relevant to, clear, and representative of the construct measured. The development of SLAS has implications for leadership development and education.

Original languageEnglish
Pages (from-to)147-157
Number of pages11
JournalInternational Journal on Disability and Human Development
Issue number1
Publication statusPublished - 1 Jan 2018


  • Content validation
  • Core beliefs
  • Service leadership
  • Service leadership attitudes scale

ASJC Scopus subject areas

  • Rehabilitation
  • Sensory Systems
  • Geriatrics and Gerontology
  • Psychiatry and Mental health
  • Advanced and Specialised Nursing
  • Speech and Hearing


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