Content validation of the service leadership attitudes scale

Tan Lei Shek, Li Lin, Hildie Leung, Lu Yu, Man Sze Ma, Xiang Li

Research output: Chapter in book / Conference proceedingChapter in an edited book (as author)Academic researchpeer-review

2 Citations (Scopus)

Abstract

The notion of service leadership has been proposed to meet the demands of service economies. However, there is no scientific measure of people’s attitudes toward service leadership. We thus developed the 132-item Service Leadership Attitudes Scale (SLAS) with an objective to measure individuals’ attitudes and beliefs toward leadership qualities and leadership practices upheld by service leadership model. In this chapter, we report on the content validation based on the responses of three judges of experts. Results showed that the items were perceived by the experts to be relevant to, clear, and representative of the construct measured. The development of SLAS has implications for leadership development and education.
Original languageEnglish
Title of host publicationService Leadership Education for University Students
PublisherNova Science Publishers, Inc.
Pages205-226
Number of pages22
ISBN (Electronic)9781536119695
ISBN (Print)9781536119497
Publication statusPublished - 1 Jan 2017

ASJC Scopus subject areas

  • Social Sciences(all)

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