Congestion pricing practices and public acceptance: A review of evidence

Ziyuan Gu, Zhiyuan Liu, Qixiu Cheng, Meead Saberi

Research output: Journal article publicationJournal articleAcademic researchpeer-review

71 Citations (Scopus)


Despite numerous theoretical studies, practical implementation of congestion pricing is limited mainly due to the low public acceptance. Existing studies in this respect generally focus on a few selected cases where the results need to be further generalized. With the objective of improving public acceptance of congestion pricing, this paper provides a comprehensive overview of the area-based congestion pricing practices. An in-depth analysis of public acceptance is presented using a qualitative case study approach. Results show that for the successful implementation of congestion pricing, a trial and a referendum are valuable but not necessary, and that an interaction-oriented political process may be more desirable. Four influencing factors, i.e. privacy, equity, complexity and uncertainty, are identified to be critical in establishing strong public support. Taking into account these implementation factors, an extended three-step approach is proposed for further improvement of public acceptance toward congestion pricing.

Original languageEnglish
Pages (from-to)94-101
Number of pages8
JournalCase Studies on Transport Policy
Issue number1
Publication statusPublished - Mar 2018
Externally publishedYes


  • Congestion pricing
  • Practical implementation
  • Public acceptance

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Transportation
  • Urban Studies

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