Conflict prevention measures for public–private partnerships in developing countries

Purpose: Conflict between project parties is among the major risk factors in public–private partnership (PPP) in developing countries that has, in extreme cases, led to the failure or distress of many PPP projects. This paper aims to explore conflict prevention measures for PPPs in developing countries using Ghana as a case study. Design/methodology/approach: From a comprehensive review of literature, a list of conflict prevention measures was derived; further, a questionnaire survey was conducted with PPP experts from Ghana. Kendall’s coefficient of concordance test, range normalization method and factor analysis were used for data analysis. Findings: Results show four significant conflict prevention measures for PPPs in developing countries, they include extensive stakeholder consultation in decision makings, clear goals and mutual benefit objectives, clarity of roles and responsibilities of parties and transparent appeal procedures. Using the factor analysis technique, the prevention measures are grouped into three unrelated categories, they are efficient communication structure and risk assessments, transparency and openness and proficient service delivery. Originality/value: The research findings inform policymakers and local practitioners of the strategic measures and procedures needed to minimize the occurrence of conflicts in PPPs in developing countries.