Conflict management behaviors of welfare practitioners in individualist and collectivist culture

Ho Kit Wan

Research output: Journal article publicationJournal articleAcademic researchpeer-review

3 Citations (Scopus)


Abundant studies on conflict management behavior are done in Western countries, and samples chosen lean toward business settings. This study tries to understand whether conflict management behaviors of welfare practitioners in eastern and western countries were different. Three hundred and seventeen respondents came from Sydney and Hong Kong. The Rahim's (1983) ROCI-II was adopted for measurement. Results show that among five conflict management modes, respondents from Sydney and respondents from Hong Kong were different in integrating and dominating mode of conflict management behavior. Implications for social work administration in relation to conflict management are discussed.
Original languageEnglish
JournalAdministration in Social Work
Issue number1
Publication statusPublished - 3 Jan 2007


  • Australia
  • Conflict management
  • Hong Kong
  • Sydney
  • Welfare practitioners

ASJC Scopus subject areas

  • Health(social science)
  • Public Administration

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