Comparing doctor-elderly patient communication between traditional Chinese medicine and Western medicine encounters: Data from China

Ying Jin, Dennis Zhiming Tay

Research output: Journal article publicationJournal articleAcademic researchpeer-review

10 Citations (Scopus)

Abstract

Effective doctor-patient communication has been widely endorsed as pivotal for optimal medical care and the building of a positive and lasting relationship between caregivers and patients. While the literature suggests that traditional Chinese medicine (TCM) doctors have better interpersonal skills than Western medicine (WM) doctors, and that the doctor-patient relationship in TCM is more lasting, a comparison of specific communication behaviors in both encounters has not yet been carried out. This paper examines the similarities and differences in communication behaviors between these two types of consultations in relation to doctor-elderly patient communication. Forty-five consultations were included for analysis using the Roter Interaction Analysis System (RIAS). Significant differences were found in communication behaviors at the level of lifestyle and psychosocial exchanges, type of questions, non-medical small talk, and emotional disclosure. The study's limitations and implications are discussed.
Original languageEnglish
Pages (from-to)121-134
Number of pages14
JournalCommunication and Medicine
Volume14
Issue number2
DOIs
Publication statusPublished - 1 Jan 2017

Keywords

  • Elderly patients
  • Lifestyle and psychosocial topics
  • RIAS
  • Traditional Chinese Medicine
  • Western medicine

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

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