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Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters

  • Jiaqi (Gemma) Luo
  • , Ip Kin Anthony Wong
  • , Brian King
  • , Matthew Tingchi Liu
  • , Guo Qiong Huang

Research output: Journal article publication › Journal article › Academic research › peer-review

130   Link opens in a new tab Citations (Scopus)

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