Choosing one at a time? Presenting options simultaneously helps people make more optimal decisions than presenting options sequentially

Shankha Basu, Krishna Savani (Corresponding Author)

Research output: Journal article publicationJournal articleAcademic researchpeer-review

30 Citations (Scopus)

Abstract

This research examines an element of choice architecture that has received little attention—whether options are presented simultaneously or sequentially. Participants were more likely to choose dominating options when the options were presented simultaneously rather than sequentially, both when the dominance relationship was transparent (Experiment 1) and when it was not (Experiments 2–3). Depth of cognitive processing mediated the effect of option presentation on optimal choice (Experiment 4). Memory load was unlikely to be the underlying mechanism, as individual differences in working memory span did not predict optimal choice in the sequential condition (which places a greater memory load; Experiment 5), and manipulations of memory load did not reduce the benefits of simultaneous presentation (Experiments 6a–6c). Instead, participants’ working memory span predicted optimal choice in the simultaneous condition (which allows for more in-depth processing; Experiment 5), and a manipulation of processing load eliminated the benefits of simultaneous presentation (Experiment 7).

Original languageEnglish
Pages (from-to)76-91
Number of pages16
JournalOrganizational Behavior and Human Decision Processes
Volume139
DOIs
Publication statusPublished - 1 Mar 2017
Externally publishedYes

Keywords

  • Choice architecture
  • Cognitive load
  • Option presentation
  • Processing load
  • Sequential
  • Simultaneous

ASJC Scopus subject areas

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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