Call Centre Training and Language in the Philippines

Research output: Chapter in book / Conference proceeding › Chapter in an edited book (as author) › Academic research › peer-review

8 Citations (Scopus)

Original language	English
Title of host publication	Globalization, Communication and the Workplace
Subtitle of host publication	Talking Across The World
Publisher	Bloomsbury Publishing Plc.
Pages	190-203
Number of pages	14
ISBN (Electronic)	9781441105356
ISBN (Print)	9780826446077
Publication status	Published - 1 Jan 2010
Externally published	Yes

ASJC Scopus subject areas

@inbook{864e6617e13643f681ac8cddec4311f8,

title = "Call Centre Training and Language in the Philippines",

author = "Eric Friginal",

year = "2010",

month = jan,

day = "1",

language = "English",

isbn = "9780826446077",

pages = "190--203",

booktitle = "Globalization, Communication and the Workplace",

publisher = "Bloomsbury Publishing Plc.",

}