Building traceability systems: A design science approach

Wai Ting Ngai, Dorothy C.K. Chau

Research output: Chapter in book / Conference proceedingConference article published in proceeding or bookAcademic researchpeer-review

2 Citations (Scopus)


This paper presents a design theory for real-time traceability system, which is derived from the chaos theory and from two case studies. We present a design method for supply chain analysis and several design principles for real-time traceability system design. Theoretically, the proposed design theory reveals the design and development process of real-time data capture systems and illustrates a methodology to analyze complex and random behaviors in supply chains. Practically, the design theory provides a robust guideline for practitioners in developing real-time traceability systems to enhance organizational performance. Further, the class of design principles discussed in this paper serves the additional function of explaining the way to incorporate real-time data capture functions in commonly used supply chain systems.
Original languageEnglish
Title of host publication16th Americas Conference on Information Systems 2010, AMCIS 2010
Number of pages11
Publication statusPublished - 1 Dec 2010
Event16th Americas Conference on Information Systems 2010, AMCIS 2010 - Lima, Peru
Duration: 12 Aug 201015 Aug 2010


Conference16th Americas Conference on Information Systems 2010, AMCIS 2010


  • Chaos theory
  • Design theory
  • Information system research
  • Real-time traceability system

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences


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