Building resilience or maintaining robustness: Insights from relational view and information processing perspective

Drawing upon the relational view and information processing perspective, we investigate how supply chain integration (SCI) comprising supplier integration and customer integration influence supply chain risk management (SCRM) practices embracing supply chain (SC) resilience and supply chain (SC) robustness, and subsequently influence supply chain (SC) performance. We further examine how big data analytics (BDA)-enabled agility moderates the impacts of SCI on SC resilience and SC robustness. Based on data collected from 121 match-paired surveys of manufacturing firms in China, we find that supplier integration positively impacts SC resilience, whereas customer integration positively impacts on SC robustness. BDA-enabled agility complements supplier integration while substitutes customer integration to improve SC resilience and SC robustness. Besides, our results reveal that SC resilience and SC robustness both improve SC performance, and SC robustness mediates the relationship between SC resilience and SC performance.