We live a society now where work and employment is changing. To understand the conditions for a better society in which we live, one that now encompassing greater human-machine interactions, calls for an emphasis on coordination between firms and their ecosystems (Gulati et al., 2012; Muegge, 2013; Valkokari & Valkokari, 2014). Digital business ecosystems are becoming an increasingly popular concept for modelling and constructing distributed systems in heterogeneous, decentralized and open settings. Academic literature has conceptualised business ecosystems as sources of competitive advantage where role of firms as key player or niche provider is salient. More recently, the emergence of service-dominant logic and digitalisation has given rise to the concept of service ecosystems – highlighting the multi-faceted simultaneity of collaboration between actors, including between consumers and service providers.
|Publication status||Not published / presented only - 23 Oct 2018|