@inproceedings{86dea012728548ec9b2061d2c6dcc395,
title = "Benchmarking the Costs of Poor Quality in Construction: A Case Study",
author = "Love, {Peter E.D.} and Jim Smith and Heng Li",
year = "1998",
month = feb,
day = "8",
language = "English",
pages = "112--124",
editor = "Mile Terziovski",
booktitle = "Proceedings of the Second International and Fifth National Research Conference on Quality Management",
publisher = "Monash University",
note = "Second International and Fifth National Research Conference on Quality Management ; Conference date: 08-02-1998 Through 09-02-1998",
}